Running a Shopify store is exciting — but it can also be chaotic. Between fulfilling orders, managing inventory, and handling customer support, it’s all too easy for an important order to slip through the cracks.
And every missed order = lost revenue and unhappy customers.
In this post, we’ll show you how to connect Shopify to Slack so you get instant order alerts, keep your team in sync, and never miss a sale again.
The Problem: Missed or Delayed Order Notifications
Most Shopify merchants rely on email for order notifications. While email works, it’s far from perfect:
- 📬 Inbox overload — Order emails get buried under newsletters and spam.
- ⏳ Delayed responses — You only see the order when you check your inbox.
- 👥 No team visibility — Your staff can’t see the order unless you forward it.
In fast-moving e-commerce, minutes matter. If your team sees a high-value order hours late, you risk delays, cancellations, and bad reviews.
Why Slack is the Better Way
Slack has become the communication hub for many e-commerce teams. By sending Shopify order notifications directly to a Slack channel, you can:
- React instantly to new orders.
- Collaborate with your team — Assign tasks, confirm stock, and plan fulfilment in one place.
- Stay mobile — Get alerts on your phone, tablet, or desktop instantly.
Instead of checking email, your team gets notified in real time where they already work.
The Solution: Ping – Slack Notifications for Shopify
That’s where Ping – Slack Notifications comes in.
With Ping, you can:
- 🔔 Get real-time Shopify order alerts in any Slack channel.
- 🎯 Choose exactly which events trigger a notification (new orders, refunds, low stock, high-value orders, etc.).
- ⚡ Set up in less than 5 minutes — no coding needed.
How It Works (In 3 Simple Steps)
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Install Ping from the Shopify App Store → Click here to install Ping
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Connect Your Slack Workspace → Authorize the app to send messages to your chosen channel.
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Choose Your Notifications → Decide what events you want to be notified about and you’re done.
From that moment, every new order or important store event shows up instantly in Slack.
Real-World Example
Imagine this: A $500 order comes in from your best customer. Instead of seeing it hours later in your inbox, your team gets a Slack ping within seconds. The fulfilment team jumps in, confirms stock, packs the order, and ships it the same day.
Customer delighted. Repeat business secured. No stress.
Start Getting Shopify Orders in Slack Today
If you’re ready to:
- Respond faster to orders
- Keep your team in sync
- Prevent costly mistakes
Then it’s time to connect Shopify to Slack with Ping.
👉 Install Ping – Slack Notifications Get your first notification in less than 5 minutes.