Real‑Time Slack notifications for your Shopify store


Never miss an order, low stock alert, or refund.
Start fast with ready‑made templates—or build custom rules and route messages to the right channels within your Slack workspace.

Start free trial See Features

How it works

How Ping works

Everything you need to keep your team informed


Powerful defaults, flexible routing, zero noise.

Realtime Alerts

Orders, refunds, cancellations, low stock and more—delivered instantly.

Smart Routing

Route events to specific channels, mention users, and include order metadata. Reduce noise with filters.

Templates

Start in minutes using curated templates for common workflows. Tweak the copy and fields to fit.

Granular Filters

Trigger by price threshold, product tags, discount codes, shipping country, and more.

Plug-and-play templates


Turn these on and customize as needed.

Orders
New order

Post order value, items, discount, and customer link to #sales.

Operations
Low stock

Alert when inventory drops below a threshold for critical SKUs.

Support
Refund created

Post refund details to #support and tag the order owner.

Set up in minutes


1. Connect Slack

Install Ping, approve permissions, and choose your workspace and channels.

2. Pick templates

Enable the events you want and adjust basic filters like order value or product tag.

3. Customize rules

Create advanced triggers with conditions, mentions, and formatted message blocks.

Need a special workflow?


Our support can add custom triggers and event integrations for your use case—so the right people get the right info at the right time.

Frequently asked questions


Most stores finish in under 5 minutes—connect Slack, enable templates, and you’re live.

Yes—use conditions to only post when order total exceeds a threshold, or by product tags and more.

Absolutely—route different events to different channels and mention specific users or roles.

Yes—contact support and we’ll help add custom events or integrations for your workflow.

Stay on top of your store—right in Slack


Try Ping free and start with templates, or craft your own rules in minutes.

Install Ping